Return & Refund Policy

At Pet Accessories, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.

How to Initiate a Return

To initiate a return, please follow these steps:

• Contact our Customer Service team at support@petaccessories.com within 30 days of receiving your order.

• Provide your order number and details about the item(s) you wish to return.

• Our team will guide you through the return process and provide a return shipping label, if applicable.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, a refund will be issued and automatically applied to your original method of payment.
Please allow up to 7 business days for the refund to appear in your account.

Exceptions

Please note that certain items, including personalized or custom-made products, are not eligible for return unless they are defective or damaged.

Contact Us

If you have any questions or concerns about our Return and Refund Policy, feel free to contact our Customer Service team:

Email: support@petaccessories.com
Phone: 678-269-0522
Address: ABC, NY 50754

We are here to ensure that you and your pets are fully satisfied with your shopping experience at Pet Accessories.

Thank you for shopping with us!